Now, check out the top ten social and business faux pas - are you guilty of any?
- RSVP! This means when someone sends an invitation, social or business related, you are to respond. It doesn't mean whether you are coming or not, just let them know one way or the other.
- Understanding the proper way to make an introduction. Older before younger, women before men and superior before junior. The simple way to remember this is the person you most want to impress, use their name first.
- Assuming business associate wants to be called by their first name. Refer to them by their formal name until they've given you permission or extend preference to their first name.
- Mistreating the secretaries and receptionists of clients. Learn to let them be your best ally.
- Not "giving good phone!" Also, remember to turn off those cell phones during meetings.
- Failing to put thank you's in writing. A simple note of thanks for a meal, a meeting, someone's time, etc. is just a simple common courtesy.
- Being consistently late and lax about making and keeping appointments.
- Drinking and doing business. Like oil and water, drugs, alcohol and business, do not mix. Remember that religion and politics fits into this category as well.
- Inviting superiors out socially before they've taken the initiative. Understanding the true meaning of "deference" and apply it in the social and professional world.
- Not realizing you won't get a second chance to make a first impression. Pay attention to details. This applies to your marketing materials, how you package yourself and the ambiance of your office. Smile, be real and ultimately make the other person feel comfortable. This is a true sign of impeccable manners!


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